McQuay WMC Fault Code E31

E31
Refrigerant level alarm
Warning
SAFETY WARNING: Commercial chillers contain high-pressure refrigerants and high-voltage electrical components (208V-4160V). Only EPA Section 608 certified technicians should perform diagnostic work. Always follow lockout/tagout procedures and wear appropriate PPE. Do not attempt repairs without proper training and equipment.
AI Summary

McQuay WMC Fault Code E31 is a warning alarm indicating: Refrigerant level alarm. The most common causes include Refrigerant level sensor indicating low charge. Estimated repair time: 1-2 hours. This alarm requires immediate attention by a certified HVAC technician.

Alarm Description

Refrigerant level alarm

Brand: McQuay  |  Model: WMC (Water-Cooled Screw Chiller)  |  Code: E31  |  Severity: Warning

Observable Symptoms

  • Controller displays alarm code and description
  • Chiller may be locked out or running in degraded mode
  • Alarm indicator light is illuminated on control panel

What to Check First

Before diving into detailed diagnostics, start with this quick first check:

Quick Start: Check refrigerant level sensor reading

Probable Causes

  • Refrigerant level sensor indicating low charge
  • Refrigerant leak in system
  • Subcooling below expected value

Recommended Inspection Steps

  1. Check refrigerant level sensor reading
  2. Verify subcooling value
  3. Perform leak test
  4. Repair leak and recharge to proper amount

Required Tools & Equipment

  • EPA-certified refrigerant recovery unit
  • Electronic leak detector
  • PT chart for refrigerant type
  • Safety PPE (gloves, safety glasses, face shield)

Estimated Repair Time

1-2 hours

When to Call a Professional

  • If the fault persists after completing all recommended inspection steps
  • If you observe unusual noises, vibrations, or oil leaks from the compressor
  • If refrigerant charge levels are outside OEM specifications and EPA-certified recovery is needed
  • If electrical measurements show voltage imbalance greater than 2% between phases
  • If the fault recurs immediately after reset, indicating an unresolved safety condition
  • Contact an authorized McQuay service representative for warranty-covered repairs

Related Fault Codes

Other McQuay WMC codes that may be related:

OEM Service Manual Reference

OEM Reference: McQuay WMC Water-Cooled Screw Chiller Service Manual. Available through Daikin Applied (formerly McQuay) technical support.

Frequently Asked Questions

What does McQuay WMC fault code E31 mean?

Fault code E31 on a McQuay WMC chiller indicates: Refrigerant level alarm. This is a warning alarm that requires diagnostic attention.

What causes McQuay WMC alarm code E31?

Common causes include: Refrigerant level sensor indicating low charge; Refrigerant leak in system; Subcooling below expected value

How do I fix McQuay WMC error code E31?

Follow the recommended inspection steps below. Start with the quick check, then proceed through each step. If the fault persists after all steps, contact an authorized McQuay service representative.

Disclaimer: All lookup data is for reference only. Do not use this information to replace certified professional HVAC technician judgment. Always refer to original OEM official service manual for McQuay WMC service procedures.