McQuay WMC Fault Code E24

E24
Low oil differential pressure
Critical
SAFETY WARNING: Commercial chillers contain high-pressure refrigerants and high-voltage electrical components (208V-4160V). Only EPA Section 608 certified technicians should perform diagnostic work. Always follow lockout/tagout procedures and wear appropriate PPE. Do not attempt repairs without proper training and equipment.
AI Summary

McQuay WMC Fault Code E24 is a critical safety alarm indicating: Low oil differential pressure. The most common causes include Oil pump wear. Estimated repair time: 1-2 hours (requires oil addition or oil change, filter replacement). This alarm requires immediate attention by a certified HVAC technician.

Alarm Description

Low oil differential pressure

Brand: McQuay  |  Model: WMC (Water-Cooled Screw Chiller)  |  Code: E24  |  Severity: Critical

Observable Symptoms

  • Oil sight glass shows low level or empty
  • Compressor may make unusual noise from lack of lubrication
  • Oil pressure differential alarm may also be active

What to Check First

Before diving into detailed diagnostics, start with this quick first check:

Quick Start: Check oil sight glass level

Probable Causes

  • Oil pump wear
  • Oil filter clogged
  • Oil pressure regulating valve stuck
  • Low oil level

Recommended Inspection Steps

  1. Check oil sight glass level
  2. Replace oil filter
  3. Measure oil pump pressure
  4. Inspect oil pressure regulator
  5. Add oil if level is low

Required Tools & Equipment

  • Oil level sight glass inspection tool
  • Safety PPE (gloves, safety glasses, face shield)

Estimated Repair Time

1-2 hours (requires oil addition or oil change, filter replacement)

When to Call a Professional

  • If the fault persists after completing all recommended inspection steps
  • If you observe unusual noises, vibrations, or oil leaks from the compressor
  • If refrigerant charge levels are outside OEM specifications and EPA-certified recovery is needed
  • If electrical measurements show voltage imbalance greater than 2% between phases
  • If the fault recurs immediately after reset, indicating an unresolved safety condition
  • Contact an authorized McQuay service representative for warranty-covered repairs

Related Fault Codes

Other McQuay WMC codes that may be related:

OEM Service Manual Reference

OEM Reference: McQuay WMC Water-Cooled Screw Chiller Service Manual. Available through Daikin Applied (formerly McQuay) technical support.

Frequently Asked Questions

What does McQuay WMC fault code E24 mean?

Fault code E24 on a McQuay WMC chiller indicates: Low oil differential pressure. This is a critical safety alarm that requires diagnostic attention.

What causes McQuay WMC alarm code E24?

Common causes include: Oil pump wear; Oil filter clogged; Oil pressure regulating valve stuck

How do I fix McQuay WMC error code E24?

Follow the recommended inspection steps below. Start with the quick check, then proceed through each step. If the fault persists after all steps, contact an authorized McQuay service representative.

Disclaimer: All lookup data is for reference only. Do not use this information to replace certified professional HVAC technician judgment. Always refer to original OEM official service manual for McQuay WMC service procedures.